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How long will my appointment take?New patient appointments typically last 30–60 minutes, depending on your medical history and needs. Follow-up visits are usually 15–30 minutes. We strive to minimize wait times.
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Do you accept my insurance?We accept most major insurance plans, including [list common plans like Medicare, Aetna, Blue Cross, etc.]. Please contact our office with your insurance details, and we’ll verify coverage before your visit.
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What types of services do you offer?We provide comprehensive primary care, including preventive care, chronic disease management, physical exams, vaccinations, and minor procedures. For specialty services, we refer to trusted specialists in our network.
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Can I get a same-day appointment for urgent issues?Yes, we reserve same-day appointment slots for urgent concerns. Call our office as early as possible, and we’ll do our best to accommodate you.
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How do I schedule an appointment?You can schedule an appointment by calling our office at [insert phone number], booking online through our website [insert website], or using our patient portal. We recommend scheduling in advance for non-urgent visits.
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What is the cost for a visit if I don’t have insurance?For self-pay patients, a standard office visit ranges from $10,000 to $20,000, depending on the services provided. We offer transparent pricing and payment plans—please contact our office for details.
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How do I get my prescriptions refilled?You can request refills through our patient portal, by calling the office, or at your appointment. Please allow 48 hours for processing. Controlled medications may require an in-person visit.
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What is your cancellation policy?We require 24 hours’ notice for cancellations to avoid a $500 fee. Please call our office or use the patient portal to cancel or reschedule your appointment.
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What should I bring to my first appointment?Please bring a valid ID, your insurance card, a list of current medications, any relevant medical records, and a completed new patient form (available on our website). Arrive 15 minutes early to complete any additional paperwork.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

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